Online Dispute Resolution is a growing field. And now, more than ever, it is important for Alternative Dispute Resolution Professionals to understand how to provide their services using technology. This Webinar will provide participants with the tools needed to start delivering Mediation Services using the Zoom Platform. During this Webinar participants will learn the features Zoom offers that are beneficial for Online Dispute Resolution Practitioners.

Participants will also receive important information about the precautions they will need to take to ensure they are providing a safe virtual space for their clientele. Upon completion of this Webinar, participants will be prepared to deliver Mediation Services online and will have the information for how to receive more training and practice with the Zoom platform if desired.

Agenda

• An Introduction to Online Dispute Resolution
• An Introduction to the Zoom Platform
• Demonstration of the tools Zoom offers that are useful for ODR/ADR Practitioners
• A brief description of important considerations for ODR/ADR Practitioners
• Information for further training on ODR

Presenter:

Demi Peters-Panko is a Mediator, Child Consultant, and Online Dispute Resolution Trainer from Saskatoon, Saskatchewan. She is passionate about providing access to Mediation Services to people from rural communities or with other barriers that may prevent them from being able to attend Mediation meetings in-person. This passion lead her to create the Introduction to Online Dispute Resolution Course to train other practitioners in this new and exciting area of practice. To learn more about Online Dispute Resolution and to receive further training, please contact Demi at [email protected]