ADR Institute of British Columbia
366-1275 West 6th Avenue
Vancouver, British Columbia
V6H 1A6

Toll Free BC: 1-877-332-2264
Vancouver: (604) 736-6614

You may visit our site anonymously. We collect information from you when you register on the site, place an order, send or respond to e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may use the information we collect: to personalize your site experience and to allow us to deliver products and services to you; to allow us to better service you in responding to your customer service requests; to quickly process your transactions; and to administer other site features.

When you use the site to obtain information about or to receive products or services from us, we will ask you for permission to send you future newsletters, emails and other electronic communications to update you on the latest news, products, events and services.

You can unsubscribe at any time, using the unsubscribe link at the bottom of each email.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 2, 2013.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, to

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our privacy and email communication policies.